DocSend Sub-processor List
Last Updated: 10/24/2025
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To enable provision of our DocSend Services, Dropbox may engage sub-processors with access to Customer personal data. Before we engage with sub-processors, Dropbox performs due diligence on sub-processor privacy, security, and confidentiality practices and executes appropriate contractual measures regarding protection of personal data.


Sub-processors
Corporate NameCorporate LocationFunction
Amazon Web Services, Inc.United StatesInfrastructure
ElasticSearchUnited StatesSearch
Google LLCUnited StatesLocation
MaxMindUnited StatesLocation
CloudConvert (Lunaweb, Inc.)GermanyDocument Processing
IntercomUnited StatesCustomer Support
Salesforce, Inc.United StatesCustomer Support
StripeUnited StatesCustomer Billing & Payments
Zendesk, IncUnited StatesCustomer Support
Zoom Video Communications, Inc.United StatesCustomer Support
OpenAIUnited StatesLarge Language Model Processing (e.g. smart organization)


Affiliate Companies
Corporate NameCorporate LocationFunction
Dropbox, Inc.United StatesAffiliate




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