Dropbox Sub-processor List
Last Updated: 07/14/2025
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To enable provision of our Services, Dropbox may engage sub-processors with access to Customer personal data. Before we engage with sub-processors, Dropbox performs due diligence on sub-processor privacy, security, and confidentiality practices and executes appropriate contractual measures regarding protection of personal data.


Sub-processors
Corporate NameCorporate LocationFunction
Google LLCUnited StatesCustomer Support, Large Language Model Processing (e.g. summarization, enhanced search)
Oracle America, Inc.United StatesBilling and Customer Support
Salesforce, Inc.United StatesCustomer Support
SnapEngage, LLCUnited StatesCustomer Support
Teleperformance A.E.GreeceCustomer Support
OpenAIUnited StatesLarge Language Model Processing (e.g. video captioning, summarization, enhanced search)
Zendesk, Inc.United StatesCustomer Support
Amazon Web Services, Inc.United StatesInfrastructure, Customer Support, Search, Large Language Model Processing (e.g. summarization, enhanced search)
Zoom Video Communications, Inc.United StatesCustomer Support
Microsoft CorporationUnited StatesLarge Language Model Processing (e.g. summarization, enhanced search)
Elasticsearch, Inc.United StatesSearch
Groq, Inc.United StatesLarge Language Model Processing (e.g. summarization, enhanced search)


Affiliate Companies
Corporate NameCorporate LocationFunction
Dropbox, Inc.United StatesAffiliate




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